{"id":19900,"date":"2023-07-03T03:56:03","date_gmt":"2023-07-03T03:56:03","guid":{"rendered":"https:\/\/merperledalat.vn\/dieu-kien-dieu-khoan\/"},"modified":"2024-04-24T23:27:08","modified_gmt":"2024-04-24T16:27:08","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/merperledalat.vn\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<h3 style=\"text-align: center;\"><strong>TERMS &amp; CONDITIONS OF USE<\/strong><\/h3>\n<p>The followings are terms and conditions of use and payment for services listed on MerPerle chain of websites<\/p>\n<p><strong>I. Regulations for service buyer(s) or user(s)<\/strong><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-20566 size-full\" src=\"https:\/\/merperledalat.vn\/wp-content\/uploads\/2023\/07\/Picture1-1.png\" alt=\"\" width=\"2005\" height=\"852\" srcset=\"https:\/\/merperledalat.vn\/wp-content\/uploads\/2023\/07\/Picture1-1.png 2005w, https:\/\/merperledalat.vn\/wp-content\/uploads\/2023\/07\/Picture1-1-300x127.png 300w, https:\/\/merperledalat.vn\/wp-content\/uploads\/2023\/07\/Picture1-1-1024x435.png 1024w, https:\/\/merperledalat.vn\/wp-content\/uploads\/2023\/07\/Picture1-1-768x326.png 768w, https:\/\/merperledalat.vn\/wp-content\/uploads\/2023\/07\/Picture1-1-1536x653.png 1536w, https:\/\/merperledalat.vn\/wp-content\/uploads\/2023\/07\/Picture1-1-1150x490.png 1150w, https:\/\/merperledalat.vn\/wp-content\/uploads\/2023\/07\/Picture1-1-600x255.png 600w\" sizes=\"(max-width: 2005px) 100vw, 2005px\" \/><\/p>\n<ul>\n<li><strong>View services<\/strong><\/li>\n<\/ul>\n<p>&#8211; Access a set of websites on <a href=\"http:\/\/www.merperle.vn\">www.merperle.vn<\/a> for information and select the destination or type of service you want to book. You can do directly (from here) to the sub-website\/service in below links:<\/p>\n<p>&#8211; Website of MerPerle Da Lat Hotel: \u00a0<a href=\"https:\/\/merperledalatvn777.chiliweb.org\">www.merperledalat.vn<\/a><\/p>\n<ul>\n<li><strong>Select the service you want to book<\/strong>:<\/li>\n<\/ul>\n<p>&#8211; \u00a0Click on <strong>\u201cBook Now\u201d<\/strong> to choose the service you have already wanted. Services include:<\/p>\n<p>&nbsp;<\/p>\n<table width=\"641\">\n<tbody>\n<tr>\n<td width=\"43\">N.<\/td>\n<td width=\"202\"><strong>Name of Room<\/strong><\/td>\n<td width=\"59\"><strong>Code<\/strong><\/td>\n<td width=\"67\"><strong>N. of rooms<\/strong><\/td>\n<td width=\"49\"><strong>Size (m2)<\/strong><\/td>\n<td width=\"222\"><strong>Type<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"43\">1<\/td>\n<td width=\"202\">Deluxe Twin Hill View<\/td>\n<td width=\"59\">DTH<\/td>\n<td width=\"67\">92<\/td>\n<td width=\"49\">32<\/td>\n<td width=\"222\">2 beds 1,4m<\/td>\n<\/tr>\n<tr>\n<td width=\"43\">2<\/td>\n<td width=\"202\">Deluxe Double Hill View<\/td>\n<td width=\"59\">DDH<\/td>\n<td width=\"67\">60<\/td>\n<td width=\"49\">32<\/td>\n<td width=\"222\">1 bed 2m<\/td>\n<\/tr>\n<tr>\n<td width=\"43\">3<\/td>\n<td width=\"202\">Deluxe Twin City View<\/td>\n<td width=\"59\">DTC<\/td>\n<td width=\"67\">89<\/td>\n<td width=\"49\">32<\/td>\n<td width=\"222\">2 beds 1,4m<\/td>\n<\/tr>\n<tr>\n<td width=\"43\">4<\/td>\n<td width=\"202\">Deluxe Double City View<\/td>\n<td width=\"59\">DDC<\/td>\n<td width=\"67\">61<\/td>\n<td width=\"49\">32<\/td>\n<td width=\"222\">1 bed 2m<\/td>\n<\/tr>\n<tr>\n<td width=\"43\">5<\/td>\n<td width=\"202\">Deluxe Family<\/td>\n<td width=\"59\">DFA<\/td>\n<td width=\"67\">28<\/td>\n<td width=\"49\">40<\/td>\n<td width=\"222\">1 bed 1m4 + 1 bed 2m<\/td>\n<\/tr>\n<tr>\n<td width=\"43\">6<\/td>\n<td width=\"202\">Deluxe Triple<\/td>\n<td width=\"59\">DTR<\/td>\n<td width=\"67\">14<\/td>\n<td width=\"49\">48<\/td>\n<td width=\"222\">3 beds 1m4<\/td>\n<\/tr>\n<tr>\n<td width=\"43\">7<\/td>\n<td width=\"202\">Executive Suite<\/td>\n<td width=\"59\">EXS<\/td>\n<td width=\"67\">30<\/td>\n<td width=\"49\">65<\/td>\n<td width=\"222\">1 bed 2m<\/td>\n<\/tr>\n<tr>\n<td width=\"43\">8<\/td>\n<td width=\"202\">Luxury Grand Suite<\/td>\n<td width=\"59\">LGS<\/td>\n<td width=\"67\">8<\/td>\n<td width=\"49\">85<\/td>\n<td width=\"222\">1 bed 2m + 1 sofa bed 1m4<\/td>\n<\/tr>\n<tr>\n<td width=\"43\">9<\/td>\n<td width=\"202\">Garden Grand Suite<\/td>\n<td width=\"59\">GGS<\/td>\n<td width=\"67\">6<\/td>\n<td width=\"49\">121<\/td>\n<td width=\"222\">1 bed 2m + 1 sofa bed 1m4<\/td>\n<\/tr>\n<tr>\n<td width=\"43\">10<\/td>\n<td width=\"202\">President Suite<\/td>\n<td width=\"59\">PRS<\/td>\n<td width=\"67\">1<\/td>\n<td width=\"49\">165<\/td>\n<td width=\"222\">1 bed 2m2 + 2 beds 1m4<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><em>(Room rates include daily buffet breakfast)<\/em><\/p>\n<ul>\n<li>Other services: Pick-up\/drop-off at the airport; Lunch\/Dinner<\/li>\n<li>Number of guest(s)<\/li>\n<li>Period of time (date)<\/li>\n<li>Book the service\n<ul>\n<li>Book the service<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li>Payment and confirmation on the service\n<ul>\n<li>Payment\/Input payment information<\/li>\n<li>Confirmation will be sent to the email of the booker ( who input during the booking process)<\/li>\n<li>Complete transaction<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>II. Process for partners (sellers or suppliers)<\/strong><\/p>\n<p><em>Not applicable in the scopes covered by this website<\/em><\/p>\n<p><strong>III. Process on handling (delivering\/receiving) <\/strong><\/p>\n<ul>\n<li>Service confirmation will be sent to the email of the booker (who input during the booking process)<\/li>\n<\/ul>\n<p><strong>IV, Process of confirmation<\/strong><\/p>\n<ul>\n<li>Service confirmation will be sent to the email of the booker (who input during the booking process)<\/li>\n<\/ul>\n<p><strong>V. Process of Modification\/Cancellation of booking: <\/strong><\/p>\n<ul>\n<li><em>Please refer to information<\/em> of POLICY ON MODIFICATION, CANCELLATION OR NO SHOW<\/li>\n<\/ul>\n<p><strong>VI. Process of warranty\/maintenance of service\/products<\/strong><\/p>\n<ul>\n<li><em>Not applicable due to the specific characteristics of accommodation or tour service(s)<\/em><\/li>\n<\/ul>\n<p><strong>VII. Process of solving disputes\/complaint <\/strong><\/p>\n<ul>\n<li>Complaints are received directly at the hotel or by email when check out: sales@merperle.vn<\/li>\n<li>Solution(s) will be made at Customer Service Outlet or can be escalated to the management for further solution(s) ( after the guest(s) has already checked out<\/li>\n<\/ul>\n<p><strong>VIII. Process of payment<\/strong><\/p>\n<ul>\n<li>Payment made between buyer(s) and seller(s) (hotel and its partner(s))..<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-20568 size-full\" src=\"https:\/\/merperledalat.vn\/wp-content\/uploads\/2023\/07\/Picture2.png\" alt=\"\" width=\"2216\" height=\"832\" srcset=\"https:\/\/merperledalat.vn\/wp-content\/uploads\/2023\/07\/Picture2.png 2216w, https:\/\/merperledalat.vn\/wp-content\/uploads\/2023\/07\/Picture2-300x113.png 300w, https:\/\/merperledalat.vn\/wp-content\/uploads\/2023\/07\/Picture2-1024x384.png 1024w, https:\/\/merperledalat.vn\/wp-content\/uploads\/2023\/07\/Picture2-768x288.png 768w, https:\/\/merperledalat.vn\/wp-content\/uploads\/2023\/07\/Picture2-1536x577.png 1536w, https:\/\/merperledalat.vn\/wp-content\/uploads\/2023\/07\/Picture2-2048x769.png 2048w, https:\/\/merperledalat.vn\/wp-content\/uploads\/2023\/07\/Picture2-600x225.png 600w\" sizes=\"(max-width: 2216px) 100vw, 2216px\" \/><\/p>\n<ul>\n<li><strong>Payment method:<\/strong>\n<ul>\n<li>Prepay before check in by bank transfer, pay direct on web though <strong>VN Pay\/One Pay<\/strong> payment gateway<\/li>\n<li>Pay at check- out time at the hotel by cash, credit card. Please inform the credit card information upon making reservation.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>We regulate and apply payment by credit card to all the online transactions on our website. This is carried out by cooperating with our partners. In the event there is an error, we are committed to coordinating to solve the issue(s)\/problem(s) soonest for the utmost benefits of our valued guests.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TERMS &amp; CONDITIONS OF USE The followings are terms and conditions of use and payment for services listed on MerPerle chain of websites I. Regulations for service buyer(s) or user(s) View services &#8211; Access a set of websites on www.merperle.vn for information and select the destination or type of service you want to book. You [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19900","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.5 (Yoast SEO v20.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms and Conditions - MerPerle Dalat Hotel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/merperledalat.vn\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions\" \/>\n<meta property=\"og:description\" content=\"TERMS &amp; CONDITIONS OF USE The followings are terms and conditions of use and payment for services listed on MerPerle chain of websites I. 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